Terms of service

Creative Ranch Company

Last updated: October 9, 2026

Overview

Welcome to Creative Ranch Company! The terms "we," "us," and "our" refer to Creative Ranch Company.

Creative Ranch Company operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services").

Creative Ranch Company is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, you should not use our Services. Nothing in these Terms limits rights you may have under applicable consumer protection laws or other non-waivable legal rights.

1. Access and Accounts

By using our Services, you represent that you are at least the age of majority in your state or province of residence or have obtained appropriate parental or guardian consent.

You may be asked to provide information such as your name, email address, billing details, payment information, and shipping address.

You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and any activity occurring through your account.

You may not transfer, sell, assign, or license your account to another person.

2. Our Products

Creative Ranch Company makes every reasonable effort to represent products, artwork, colors, sizing, and other details accurately.

Actual product colors and appearance may vary slightly due to screen settings, garment dye lots, fabric textures, materials, and normal manufacturing processes.

Many of our products are made to order specifically for each customer.

Product descriptions, availability, pricing, and offerings may change without notice.

We reserve the right to discontinue products or limit quantities or availability when reasonably necessary.

Reasonable manufacturing and color variations are not considered defects. Significant production errors or products that differ substantially from what was ordered may qualify for resolution under our Return & Refund Policy.

3. Orders

When you place an order, you are making an offer to purchase the selected products and authorizing the applicable payment processor to charge your payment method.

Creative Ranch Company reserves the right to accept, decline, or cancel orders for legitimate reasons, subject to applicable law.

An order is accepted once we confirm acceptance and process the required payment.

Please review your order carefully before submitting it, including product selections, sizes, colors, quantities, personalization, and shipping information.

Because many products enter production quickly, order changes and cancellations are not guaranteed.

Once production has started, an order generally cannot be changed or canceled.

If Creative Ranch Company cancels an order because of an issue on our end, such as product unavailability or an error preventing fulfillment, the customer will receive a full refund.

Purchases are subject to our Return & Refund Policy, without limiting any rights provided by applicable law.

Products are offered primarily for personal or household use unless otherwise expressly agreed.

4. Prices and Billing

Prices, discounts, and promotions may change without notice.

The price charged will be the price in effect when the order is placed, as reflected in your order confirmation.

Unless expressly stated otherwise, displayed product prices do not include applicable taxes, shipping charges, customs fees, or other charges calculated at checkout.

You agree to provide accurate, complete, and current payment and billing information.

You represent that you are authorized to use the payment method provided and agree to pay all applicable charges associated with your order.

Discount codes and promotions generally cannot be applied retroactively, have no cash value, and may be subject to expiration dates, exclusions, or other stated conditions.

Multiple discounts may not be combined unless expressly permitted.

Creative Ranch Company reserves the right to correct obvious pricing, promotional, or technical errors. If an order is canceled after payment because of such an error, we will issue any refund required by applicable law.

5. Shipping and Delivery

Most Creative Ranch Company products are made to order. Production time occurs before shipment.

Production and delivery estimates are provided for planning purposes and are not guaranteed delivery dates unless expressly stated otherwise.

Shipping costs and available delivery methods are calculated at checkout based on the order, destination, and fulfillment requirements.

Products may be produced by different fulfillment partners and may arrive in separate packages, on different days, with separate tracking numbers.

Carrier delays, weather, holidays, production circumstances, and other events outside our reasonable control may affect delivery.

Customers are responsible for providing complete and accurate shipping information.

If an address error is discovered, please contact us immediately. We will attempt to correct it when possible, but changes cannot be guaranteed once production or shipping has begun.

If an order requires reprinting or reshipping because of incorrect information provided by the customer, additional costs may apply.

If Creative Ranch Company or our fulfillment partner causes an error, we will work to make it right.

Risk of loss and responsibility for delivery are governed by applicable law. Nothing in these Terms limits non-waivable consumer rights.

For additional details, see our Shipping Policy.

6. Intellectual Property

Our website and Services contain trademarks, branding, text, photographs, graphics, artwork, product descriptions, videos, and other materials owned by Creative Ranch Company or used under license from their respective owners.

These materials are protected by applicable copyright, trademark, and intellectual property laws.

Purchasing a physical product does not grant ownership of, or commercial rights to, its artwork, design files, graphics, or other intellectual property.

You may not reproduce, distribute, modify, resell, commercially exploit, or otherwise use protected website content or designs without authorization from the applicable rights holder.

Creative Ranch Company's business name, logos, branding, and original materials may not be used without permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

All rights not expressly granted are reserved.

7. Optional Tools

Our Services may include optional tools or features provided by third parties.

Such tools may be provided "as is" and "as available," without warranties or endorsements from Creative Ranch Company.

Your use of optional third-party tools is subject to the applicable provider's terms and policies.

We may introduce additional tools or features in the future, which will also be subject to these Terms where applicable.

8. Third-Party Links

Our website may contain links to websites, applications, or services operated by third parties.

Creative Ranch Company does not control and is not responsible for the content, accuracy, security, or practices of third-party websites.

Accessing third-party websites is at your discretion and risk.

Please review the applicable third party's terms and privacy policies before using its services or making purchases.

9. Relationship with Shopify

Creative Ranch Company uses Shopify to operate its online store and provide its Services.

When you access or interact with our website, your device communicates with Shopify's systems.

Shopify may collect and process information as described in our Privacy Policy and Shopify's applicable privacy policies.

Purchases made through our store are transactions between you and Creative Ranch Company.

Shopify is not the seller of the products purchased from Creative Ranch Company and is not responsible for fulfilling our customer orders.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims arising from purchases made directly from Creative Ranch Company.

10. Privacy Policy

Our Privacy Policy explains how personal information may be collected, used, disclosed, and processed when you use our Services.

Because our website is hosted by Shopify, Shopify and applicable service providers may process information necessary to operate the store, facilitate transactions, maintain security, prevent fraud, and provide related services.

Information may be processed or stored in jurisdictions outside your place of residence, subject to applicable law.

Please review our Privacy Policy and Shopify's Privacy Policy for additional information.

Creative Ranch Company does not treat a purchase alone as permission to send promotional email or SMS marketing. Marketing communications are sent only where applicable consent requirements have been satisfied.

11. Feedback

If you voluntarily submit reviews, comments, suggestions, photographs, or other feedback concerning our products or Services, you represent that you have the necessary rights to submit that content.

You grant Creative Ranch Company a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and share that feedback for legitimate business purposes, including customer service, product improvement, and marketing, subject to applicable law.

We are not obligated to compensate you for unsolicited feedback unless separately agreed.

You agree not to submit content that is unlawful, misleading, defamatory, abusive, infringing, or otherwise violates another person's rights.

We reserve the right to moderate or remove inappropriate content where permitted.

12. Errors, Inaccuracies, and Omissions

Occasionally, our website may contain typographical errors, inaccurate product information, incorrect pricing, promotional errors, shipping inaccuracies, or availability discrepancies.

We reserve the right to correct such errors and update information without prior notice.

We may cancel an affected order when necessary, subject to applicable law.

If an order is canceled after payment has been collected, we will provide any refund required by applicable law.

13. Prohibited Uses

You agree to use our website and Services only for lawful purposes.

You may not:

Violate applicable laws or regulations.
Infringe intellectual property or privacy rights.
Harass, threaten, abuse, or impersonate others.
Submit false, fraudulent, or misleading information.
Transmit viruses, malicious code, or harmful software.
Attempt unauthorized access to our systems or customer information.
Interfere with website security or normal operation.
Use automated scraping or extraction tools without authorization.
Reproduce or commercially exploit our website content without permission.
Use our Services for fraudulent purchases or unlawful activities.

We may restrict or terminate access when these Terms are violated, subject to applicable law.

14. Automated Agents

Automated or semi-automated software tools, including AI agents, may not access or interact with our Services in ways that violate applicable law, website security measures, or these Terms.

Where permitted to access our Services, automated agents must accurately identify themselves and comply with applicable technical requirements.

Agents may not impersonate human users, circumvent CAPTCHAs, evade access restrictions, or bypass measures intended to protect the website.

We reserve the right to restrict unauthorized automated access.

15. Termination

Creative Ranch Company may suspend or terminate access to our Services for violations of these Terms or other legitimate reasons, subject to applicable law.

Termination does not eliminate payment obligations or responsibilities that arose before termination.

Provisions concerning intellectual property, liability, indemnification, dispute resolution, and other matters that reasonably survive termination will remain effective.

16. Disclaimer of Warranties

Our website and Services are provided for general information and shopping purposes.

We make reasonable efforts to maintain accurate information and reliable functionality but cannot guarantee that the website will always operate without interruption, errors, or security incidents.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY PROVIDED BY CREATIVE RANCH COMPANY OR REQUIRED BY LAW.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS WARRANTIES OR CONSUMER RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CREATIVE RANCH COMPANY AND ITS OWNERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THE SERVICES OR PURCHASED PRODUCTS, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

OUR RESPONSIBILITIES FOR DAMAGED, DEFECTIVE, INCORRECT, OR UNFULFILLED ORDERS REMAIN SUBJECT TO OUR PUBLISHED CUSTOMER POLICIES AND APPLICABLE CONSUMER PROTECTION LAWS.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Creative Ranch Company, Shopify, and their respective affiliates, officers, employees, contractors, and service providers from third-party claims, damages, liabilities, or reasonable expenses arising from your violation of these Terms, applicable law, or the rights of another person.

This provision does not apply where prohibited by law or to liability caused by our own unlawful conduct.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

Nothing in these Terms limits consumer rights that cannot be waived by contract.

20. Waiver and Entire Agreement

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms, together with the policies referenced herein, constitute the agreement governing your use of our Services.

They supersede prior communications or agreements concerning the same subject matter, except where otherwise required by law.

21. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent.

Creative Ranch Company may transfer or assign its rights and obligations where permitted by applicable law.

22. Governing Law

These Terms are governed by the applicable laws of the State of Tennessee, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Any disputes shall be handled in courts of competent jurisdiction, subject to applicable law.

Nothing in this section limits rights you may have to bring claims in your local courts or rely on mandatory consumer protections applicable in your place of residence.

23. Translations

These Terms may be made available in languages other than English.

If differences arise between translated versions, the English version will control to the extent permitted by applicable law.

24. Headings

Section headings are provided for convenience and do not affect the interpretation of these Terms.

25. Electronic Communications

By using our Services or placing an order, you agree that we may send transactional and service-related communications electronically.

These may include order confirmations, shipping updates, customer-service responses, account notices, and policy-related communications.

You are responsible for keeping your contact information current.

Transactional communications are separate from promotional marketing, which is subject to applicable consent requirements.

26. Changes to Terms of Service

Creative Ranch Company may update these Terms as our business, website, products, or legal requirements change.

The most current version will be available on our website.

Material changes will be communicated where required by applicable law.

Changes generally apply prospectively. Orders will generally be governed by the policies in effect when the order was placed, subject to applicable law.

Continued use of our Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.